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About C2PSG

C-Squared Professional Services Group, LLC (C2PSG) was founded in 2004 as a network of consultants and consulting firms organized to help businesses handle the growing demands placed upon IT.  With IT evolution to a sub-business of the larger corporation, the old methods for serving IT need to change.  It no longer suffices to provide niche services.  In the future, IT consultants and service providers needed to understand IT as a business with a holistic approach to the impact of the services they provide.

IT Change Drivers

A number of factors are descending upon IT management at the same time to force huge changes in the way IT does business and in the way IT service vendors and consultants assist IT organizations.  These factors include:

  • IT is becoming a service provider and IT's customers expect more.  IT customer's expect IT to deliver its services quickly, reliably, and with simplicity so no special skills are required by service users.  IT customers don't care about all the complexity and problems IT has to deal with, they just want things to work.  This requires a system of processes, automation, controls, and reporting to exceed service level requirements and to prove compliance with customer demands.  C2PSG can provide consultants with the required expertise needed to design and implement a comprehensive solution.
  • Today's workforce can be anywhere in the world and they may work for a sub-contractor of a sub-contractor so you don't even know who they are, who they work for, or that they work for you.  This makes it more difficult to manage, control, and to ensure security of your IT data that may be the life blood of your company.  IT needs consultants who can help them design processes and controls to mitigate the risk of the modern workforce.
  • Government regulations and corporate governance are placing external demands on IT.  Government regulations that impact IT processes and managed data have exploded in recent years.  New legal liabilities add to data requirements.  In addition, corporate management is placing their own set of requirements to ensure they are not liable for something they didn't know exists.  Sometimes requirements from multiple jurisdictions may conflict and IT management is left to sort it all out.  IT managers can no longer be just ex-programmers; they must now be business, financial, and communication experts.  IT managers need consultants to help them align IT processes with frameworks such as COSO, CobiT, ITIL, and others so they can put processes in place to control risk.
  • Storage requirements are exploding as a result of the new technologies, higher skilled employees, more available data, and external requirements from regulations, legal, and corporate governance.  IT needs consultants who can help them understand storage options and how to manage the options they choose.
  • Server consolidation and virtualization are creating their own set of problems.  New virtual machines can be created with a click of a button.  Unchecked, this leads to resource underutilization, licensing non-compliance, information security breaches, and other risks.  IT needs consultants who can help them identify, control, and contain virtual sprawl.
  • IT management software is becoming increasingly sophisticated; simpler on the surface, but more complex under the hood.  This means that less skilled operators are needed, but administrators require a different skill set than before.  It requires much more highly skilled process, implementation, and configuration consultants.
  • New technologies exist for portable data, SOA, cloud computing, and data center federation.  These require new IT administration skills and more highly skilled consultants.  They require consultants who not only understand the technology, but also understand your business and the impact these technologies have on existing IT processes.
  • All of this has to be done with a focus on long-term reduction in IT budgets.  That can only be accomplished through integration of multiple disparate tools, the automation of data flow and processes, risk controls, and sophisticated alerting and reporting.  It can only be accomplished efficiently by employing the services of a diverse set of highly skilled consultants.

C2PSG Tackles the IT Challenges

Given the multitude of skills required to assist IT, it was clear to C2PSG founders that no one consulting firm could meet all the needs of IT.  IT was simply becoming too complex and represented too many different disciplines.  For this reason, C2PSG was founded to be a network of consulting firms and independent consultants, each with their own areas of specialization.  The role of C2PSG is to know and understand your IT business so we can be your trusted advisor.  We will identify your needs, issues, and pain points; align them with your current business plans so an agreed upon plan of action can be developed to solve your most pressing business requirements.  We then provide the project management, consultants, and trainers necessary to bring your plans to fruition.  Our goal is to help ensure your success so we can have a long-term relationship focused on continuous IT improvement.

Beauty
can be found in many forms

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Beauty can exist in nature or in the simplicity of a solution that works without you ever even thinking about how or why.  Beauty also exists with well designed complex tools that work behind the scene with a level of complexity that only a techno-geek - like those from C2PSG - could love.